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Customer support

How can we help? See our customer support contact information below.

Valvontaratkaisu-ja-tilannekuva

Customer Service for Network and Connectivity Solutions

Phone +358 29 300 8720
Weekdays  8 am –18 pm
Saturday  12 am–16 pm

Contractual matters, change request for services, invoicing:
Email: tuki@cinia.fi

 

Cinia Service Desk 24/7 for Network and Connectivity Solutions contract customers

Phone +358 29 300 8708
Open 24/7

Email: servicedesk@cinia.fi

Technical support for IoT-solutions
Email: iot.support@cinia.fi

24/7 HelpDesk for Cybersecurity Solutions customers (Optimesys)

Phone +358 20 776 9484
Open 24/7

Email: cyber.support@cinia.fi

Customer Support for Fiber Optic Services and consumer customers is operated by Lounea

Customer Support for Fiber Optic Services and consumer customers is operated by Lounea from 1.11.2023 onwards.